From idea to first customers
Whereas almost all security technology companies focus their research on incremental product innovation, Nine Engineering started with a blank slate. They based their initial research on their own experience and frustrations with the current processes. Together with their early customers they fine tuned their solution with iterative sessions. Special attention was given to compliancy (how to collect all data in a privacy compliant way), security (how to significantly improve the current RFID badge security problems) and safety (how to make sure that every individual on the site is verified and has completed the right trainings).