Quality Assurance / Release Manager

About Us

NineID is an innovative and dynamic startup based in Flanders. We’re dedicated to revolutionizing access management and industrial identification. Our software makes identity verification fast, seamless and secure, helping organizations to enhance security while simplifying user experiences. At NineID, we’re committed to building the future of digital identity with a focus on data security, user-centric design, and cutting-edge tech. Our team is driven, dynamic, and dedicated to creating solutions that make a real impact, both locally and globally.As we grow, we’re hitting exciting milestones in user adoption and product innovation, solidifying our place in the global market and unlocking new opportunities for expansion. We’re looking for talented people who share our vision and want to be part of an ambitious team that’s shaping the future of access technology. Join us as we continue to innovate and make security simpler for everyone!

Key Responsibilities

• Quality Assurance Oversight: Develop and implement comprehensive QA strategies, including detailed test plans and test cases, to ensure the highest quality of our software products.
• Release Management: Manage the entire release process from planning to execution, ensuring smooth and timely deployments while minimizing risks and disruptions.
• Automated Testing: Drive the development and maintenance of automated testing frameworks to enhance the efficiency and coverage of QA processes.
• Cross-functional Collaboration: Work closely with development, product, and customer success teams to identify, document, track, and promptly resolve bugs, and integrate customer feedback into the QA process.
• Customer Feedback Integration: Collaborate with the Customer Success team to gather customer feedback and integrate it into the QA process, ensuring that customer needs and expectations are met.
• Continuous Improvement: Identify and implement best practices for process improvements within QA and release management to enhance product quality and team productivity.
• Compliance and Standards: Ensure all software releases comply with industry standards and regulations, maintaining the highest levels of security and data protection.
• Documentation: Maintain comprehensive documentation of QA processes, test results, and release notes for transparency and accountability.

Skills & Competencies

Requirements:

• Proven experience in Quality Assurance and Release Management, preferably within a SaaS company.
• Strong understanding of software QA methodologies, tools, and processes.
• Experience with automated testing frameworks and tools.
• Excellent analytical and problem-solving skills.
• Strong communication and collaboration abilities.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Proficiency in English.
• Bachelor's degree in Computer Science, Engineering, or a related field.

Additional Assets:

• Experience working in industries with high-stakes environments such as Chemical, Manufacturing, and F&B.
• Familiarity with compliance and regulatory standards relevant to software development.
• Knowledge of security best practices and data protection.
• Fluency in Dutch is a plus.

What We Offer

At NineID, we prioritize the well-being of our employees as well as maintaining a productive work-environment as we strive to create an open-minded, dynamic, and inclusive workplace. We foster innovation, collaboration, and personal growth, contributing to both individual development as well as collective success. You’ll become part of a welcoming, hard-working and enthusiastic team and be able to enjoy team activities, whilst fulfilling an interesting and challenging role. One of the many benefits in a start-up is really experiencing the impact of your work within the company and being able to grow with it.

In alignment with these values, we offer a competitive salary package with flexible benefits designed to adapt to the evolving needs of our employees. These benefits include meal vouchers, health insurance, a laptop, flexible working hours, remote work options, and more.