Partnerships Manager

About Us

NineID is an innovative and dynamic startup based in Flanders, Belgium. We’re dedicated to revolutionizing contractor management and industrial identification. Our software makes identity verification fast, seamless, and secure, helping organizations to enhance security while simplifying user experiences. At NineID, we’re committed to building the future of digital identity with a focus on data security, user-centric design, and cutting-edge tech. Our team is driven, dynamic, and dedicated to creating solutions that make a real impact, both locally and globally.

As we grow, we’re hitting exciting milestones in user adoption and product innovation, solidifying our place in the global market and unlocking new opportunities for expansion. We’re looking for talented people who share our vision and want to be part of an ambitious team that’s shaping the future of access technology. Join our ambitious team as we shape the future of access technology and experience the impact of your work firsthand!

Key Responsibilities

As a Partnerships Manager at NineID, you will be responsible for the full lifecycle of our partner relationships, from identification and recruitment to onboarding, enablement, and ongoing management. This includes:

• Partnership Strategy & Identification: Developing and executing a comprehensive partnership strategy to identify, recruit, and onboard new strategic partners (e.g., system integrators, technology partners, resellers) that align with NineID's growth objectives.
• Relationship Management: Building and maintaining strong, long-lasting relationships with key stakeholders within partner organizations, fostering mutual trust and collaboration.
• Partner Enablement: Developing and delivering training programs, sales tools, marketing collateral, and technical resources to empower partners to effectively sell, implement, and support NineID solutions.
• Joint Business Planning: Collaborating with partners to develop joint business plans, define shared goals, and establish clear metrics for success.
• Pipeline Generation: Working closely with partners to identify and drive new sales opportunities, supporting them through the sales cycle where needed.
• Performance Monitoring & Optimization: Monitoring and analyzing partner performance meticulously against established KPIs and key business metrics. You will leverage data-driven insights to identify trends, pinpoint areas for improvement, and implement proactive strategies to optimize partner productivity, drive revenue contribution, and ensure alignment with strategic goals.
• Market Intelligence: Staying up-to-date on market trends, competitor activities, and industry best practices related to partner ecosystems.
• Collaboration: Working closely with sales, marketing, product, and customer success teams to ensure partner success, align strategies, and integrate partner feedback into product development.
• Contract Negotiation: Negotiating partnership agreements, terms, and conditions to ensure mutually beneficial outcomes.

Skills & Competencies

Requirements

• Demonstrable and significant track record of success in partner management, business development, or sales, preferably in the software or security industry, with a demonstrable understanding of and experience in managing partner KPIs and business metrics.
• Proven experience in identifying, recruiting, onboarding, and enabling strategic partners.
• Strong understanding of channel sales processes and partner program methodologies.
• Ability to work in tandem with partners to achieve and surpass shared business goals and key performance indicators.
• Excellent communication, presentation, and negotiation skills, with the ability to articulate complex technical and business concepts to diverse audiences.
• Ability to build and maintain strong, trusted relationships with key decision-makers at all levels within partner organizations.
• Experience with CRM software (e.g., HubSpot) and Partner Relationship Management (PRM) tools.
• Fluency in English (and German/French/Dutch is a plus).
• Willingness to travel as needed to meet with partners and attend industry events.

Additional Assets

• Existing network of potential partners in relevant sectors: manufacturing industries (particularly in chemical, pharma, F&B, logistics & ports, and aerospace & defense).
• Exceptional analytical and problem-solving skills, particularly in analyzing partner performance data and deriving actionable insights to optimize program effectiveness and achieve KPI targets.
• A proactive and results-oriented mindset with a strong focus on achieving and exceeding targets and KPIs.
• Experience with SaaS solutions and cloud-based partnerships.
• Knowledge of access management, identity verification, or cybersecurity.
• Experience working in a startup environment.
• Passion for technology and innovation.

What We Offer

At NineID, we prioritize the well-being of our employees as well as maintaining a productive work-environment as we strive to create an open-minded, dynamic, and inclusive workplace. We foster innovation, collaboration, and personal growth, contributing to both individual development as well as collective success. You’ll become part of a welcoming, hard-working, and enthusiastic team and be able to enjoy team activities, whilst fulfilling an interesting and challenging role. One of the many benefits in a start-up is really experiencing the impact of your work within the company and being able to grow with it.

In alignment with these values, we offer a competitive salary package with flexible benefits designed to adapt to the evolving needs of our employees. These benefits include meal vouchers, health insurance, a laptop, flexible working hours, remote work options, and more.