Frequently Asked Questions

Do you offer a free trial?

To make sure our solution fits your needs, we setup all the initial flows. Therefore, we don't offer free trials. In the rare case that you wouldn't be satisfied, you can cancel the subscription in the first month.

Is your hardware certified?

Yes, all our hardware units are CE-certified. Optional IP65 rated units are also available.

How can I schedule a call?

Please fill out the form on our booking page. We'll get back to you within 24 hours.

Are your solutions GDPR compliant?

Since our company was founded after the GDPR directive, we've implemented its principles at the very core of all our processes. We have extensive information available. Please contact our Data Protection Officer at privacy@nineid.com for more information.