AI document processing
Extract, validate, and cross-reference ID documents, social and safety certifications in seconds, turning manual paperwork into instant, audit-ready decisions.
Processing workflow
Eliminate manual paper checks with automated pre-arrival verification.
Companies and external people submit IDs, permits, certificates, and compliance PDFs through guided onboarding tasks.
The agent extracts key fields, evaluating data against your facility's compliance rules.
Verified credentials update clearance in 9ID and can pass to your access control system via API, backed by a full audit trail.
How the agent works
Transform unstructured PDFs, photos, and scans into clear access control decisions.
Get a demoInstantly identifies the document type against site requirements while extracting critical fields: names, expiry dates, and permit numbers.
Evaluates full file context beyond template matching, verifying two-sided credentials, catching expired files, and flagging missing pages.
Delivers plain-language feedback for uploaders and full contextual reasoning for compliance reviewers.
Supported document types
Our AI engine handles the full spectrum of company and worker credentials. Enable only the specific document checks required for your site.
Personal identity and right-to-work documents for every worker profile.
EU and local declarations that prove someone may legally work on site.
Management-system and industry certifications at company level.
VCA safety certificates for individuals and contractor companies.
SSC safety certification family for people and dispatching companies.
Electrical safety qualifications for work on energised systems.
Equipment-specific safety attestations for forklifts, cranes, and more.
General safety awareness and catch-all individual attestations.
Supporting records, gap analyses, and catch-all document types.
Reasoning & exceptions
The agent explains what it identified, why a file was flagged, and what happens next, so uploaders know what to fix and reviewers see everything they need to decide.
For the person uploading
Expired documents, name mismatches, and wrong file types are explained in plain language, so they know what to fix.
For your review team
Reviewers see the document type the agent identified, the reasoning it applied, and why it was flagged, so they can easily decide on next steps.
Beyond document processing
AI reads uploaded files. Third-party database screening checks every person and company against daily-refreshed government lists at registration, the gate, and overnight.
Connected official databases
Eliminate gatehouse paperwork, prevent expired credential risks, and maintain continuous inspection readiness.
Discover answers to common questions
about 9ID's AI security agent.
The identity task covers ID cards, passports, residence permits, and driver's licences. For two-sided cards both the front and the back are required. Single-sided documents such as passports follow a different flow.
The agent validates the social security files your site policy requires, such as A1 certificates, employer declarations, and posted-worker notifications, plus local equivalents where regulations apply. Which document is required depends on where the company is registered, where the worker is from, and whether they are employed or self-employed.
The person sees the reason in plain language, for example an expired document, a name that does not match the verification context, or a document type that is not accepted for that field. They can upload a different file, or continue and submit the document for review. Your review team then sees the document type the agent identified, the reasoning it applied, and why it was flagged, so they can approve, reject, or request a replacement.
No. Continuing lets the onboarding task complete so the person is not stuck, but the submission stays pending manual review and does not grant access until it has been reviewed.
